West Common Lane Surgery

Ashby Clinic

Urgent Care

Whilst Ashby Clinic does close for dinner, and slightly earlier in the evening, if you require urgent care between 08:00 and 18:30 then please call us on 01724 877744. In an emergency, always contact 999.

Evening Appointments

On Monday, Thursday, and Friday, evening appointments are available at the West Common Lane site. These appointments commence at 18:30 and run until 19:30. If you would like to arrange an appointment for these times, please contact the practice and we will try to arrange this for you.

If you need medical help fast, but it is not a life threatening situation you can call NHS 111 or click here to proceed online.

NHS 111 is a service to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

• you need medical help fast but it's not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don't know who to call or you don't have a GP to call
• you need health information or reassurance about what to do next

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

The practice is closed on the second Wednesday of every month for staff training at 12:45 and will re-open at 08:20 on Thursday.

The dates for 2025 are as follows:

• Wednesday 08^th January 2025
• Wednesday 12^th February 2025
• Wednesday 12^th March 2025
• Wednesday 09^th April 2025
• Wednesday 14^th May 2025
• Wednesday 11^th June 2025
• Wednesday 09^th July 2025
• Wednesday 13^th August 2025
• Wednesday 10^th September 2025
• Wednesday 08^th October 2025
• Wednesday 12^th November 2025
• Wednesday 10^th December 2025